support · we read everything

how can we help?

a small studio runs better. when you write, a person reads — usually within a day. start with the FAQ below, or email us directly.

email support bselimbuyukelci@gmail.com we typically respond within 24–48 hours.
how accurate is the meal analysis?
the app provides nutritional estimates based on your meal descriptions, photos, and voice input. accuracy varies with portion sizes, cooking methods, and specific ingredients. for tighter tracking, add specific portions and ingredients when possible.
does my data sync across devices?
yes — when you Sign in with Apple, your data syncs securely via iCloud across all your Apple devices. make sure iCloud is enabled for better. in your device settings.
is there a subscription?
no. better. is free, forever. no subscription, no in-app purchase, no premium tier. the app is supported by a small banner ad and an occasional full-screen ad between meal estimates.
how do I use voice input for meals?
when adding a meal, tap the microphone icon and describe your meal naturally — e.g., "I had a grilled chicken breast with steamed broccoli and brown rice for lunch." the app analyses your description and estimates the nutrition. the audio is transcribed on-device by Apple Speech; only the resulting text leaves your phone.
why isn't my HealthKit data syncing?
make sure you've granted better. permission to read and write HealthKit data:
  1. open Settings
  2. go to Privacy & SecurityHealth
  3. select better.
  4. enable all relevant permissions
is my health data secure?
yes. HealthKit data stays on your device, protected by iOS sandboxing. your meal and profile data is synced via Apple's encrypted iCloud infrastructure. we never transfer your HealthKit data to external servers.
how do I manage ad consent?
in the EEA, UK, and Switzerland, you'll see a consent form on first launch. you can change your choice any time from Settings → Ad preferences → Manage ads consent. iOS App Tracking Transparency is also respected — if you deny tracking, you'll see non-personalized ads only.

Delete your account

to permanently delete your account and all associated data:

  1. open better.
  2. go to Settings (gear icon)
  3. scroll to Account section
  4. tap Delete Account
  5. confirm your decision
Warning: account deletion is permanent and cannot be undone. all your meals, progress, and profile data will be permanently deleted from your iCloud account.

Export your data

you can export your meal history at any time:

  1. go to Settings → Data
  2. tap Export your data
  3. choose your preferred format (JSON or PDF)
  4. save or share the exported file

app crashes or freezes

sync issues

notification issues

if you didn't find the answer here, email bselimbuyukelci@gmail.com with your device model, iOS version, and a short description. screenshots help.